Installation & Training
At Alliant Communications, every system we install is designed with the customer in mind, to give them a competitive advantage in their market. However, effective implementation and acceptance of any new office system requires a structured, ongoing training program. Alliant Communications' staff of highly trained Customer Service Representatives will work with each customer to develop a training program designed to maximize the potential of your system and your staff.
Prior to installation, the CSR assigned to your account will contact you to discuss the scope of the training service and materials available. They will work with you to create an effective learning experience for you and your staff. Training usually consists of classes at your facility conducted in groups of approximately ten employees who all share similar job duties, or who will be using the same type of communications equipment. The functionality of the system will be thoroughly discussed, activation of various features will be demonstrated and employees will receive hands-on operation experience. Each employee will also receive a User Guide to keep for future reference.