Call Accounting
Call Accounting lets you analyze all of your telephone activity and use that analysis to:
- Control costs
- Increase productivity
- Identify fraudulent use
- Better manage personnel
- Allocate cost to various cost centers
- Generate additional revenue
TAPIT EX Call Accounting software works with any telephone system that provides SMDR/CDR information, helping you make valuable use of data already available to you through your phone system. TAPIT EX stores the call record information generated by your phone system, and lets you recall it in your choice of report formats, providing you with important information to help you better manage your business.
Some of the most popular reports include:
- Longest calls by extension
- Most expensive calls by extension
- Most frequently dialed numbers
- General summary reports
- Account code reports for project billing
- Departmental reports
- Trunk utilization
- Area code reports
- Caller ID reporting